--- title: "Marketing, automation & AI for efficient growth | Linkai Digital" description: "We find what’s holding growth back, fix that first, then put AI and automation where they actually pay off. Strategy first. AI second. Sydney, Australia-wide." url: "https://www.linkaidigital.com.au/" --- # Marketing, automation and AI for efficient growth. We work out what’s holding growth back, fix that first, then put AI and automation to work where they actually pay off. Strategy first. AI second. ## Where does the work go instead? A call rings out. A quote sits unchased. A past client quietly books elsewhere. Every one of those gaps sends work to someone else, and most of them are fixable. ![Missed call](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-missed-call-revenue-leak-icon-linkai-digital/public) ### The missed call You’re busy with a client, so the call goes to voicemail. Most people don’t leave one. They call the next business on Google, and you never know the job existed. ![Invisible on search](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-invisible-on-search-revenue-leak-icon-linkai-digital/public) ### Invisible on Search Someone is searching for exactly what you do right now, ready to book. If you’re not on the first screen of Google or AI results, you don’t exist to them. They’ll book whoever shows up, and you’ll never even know the job was there. ![Follow-up failure](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-followup-failure-revenue-leak-icon-linkai-digital/public) ### The follow-up failure You spent time on the quote. They said they’d think about it. Then nothing. Price is rarely the reason. Usually someone else followed up first. ![Past clients going elsewhere](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-past-clients-revenue-leak-icon-linkai-digital/public) ### Past clients going elsewhere Your best next customer already knows you. But if you’re not staying in touch, they’ll book someone else next time, not because they didn’t like you, but because that business showed up and you didn’t. ## Three ways we grow your business We find where your business is losing revenue, wasting time and overspending, then put the right systems in place to fix it. ![Get more leads](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-win-better-clients-ai-automation-australia-linkai-digital/public) ### Get More Leads Competing on price is a losing game. We help you get in front of the people who want the services you actually want more of, rather than one-off jobs at the bottom of the market. - **Get Found:** Local SEO & AI search - **Google & Meta Ads:** Highly targeted ad campaigns - **AI Avatar Videos:** On-brand video without a studio ![Win more sales](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-keep-every-client-ai-automation-australia-linkai-digital/public) ### Win More Sales Unbooked quotes and quiet past clients are work you’ve already half-won. We automate the follow-up and retention that brings them home. - **Capture & Convert:** Missed call text-back - **Build Reputation:** Feedback and genuine reviews - **Repeat Business:** Timely reactivation campaigns ![Get your time back](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-get-time-back-ai-automation-australia-linkai-digital/public) ### Get Your Time Back Stop dropping your tools or interrupting your service to answer the phone. We deploy your AI Team to handle the front desk so you never miss a lead. - **AI Team:** Autonomous agents for lead qualification & support - **Smart Website:** Automated lead-gen machine - **Automate Your Admin:** Take the repeat jobs off your plate ## How it works. A done-for-you process that fits the way you already run, without adding to your workload. ### Think (Strategy session) We map how customers find you, enquire, book and come back, and agree the one thing worth fixing first. ### Automate (Set up and connect) We put the right mix in place: proven software where it fits, custom work only where it’s needed, connected to what you already use. ### Scale (Launch and grow) Go live, see the results land, then extend what’s proven to the next part of the business. ## What makes us different We’ve spent our careers running marketing and operations inside real businesses. AI is just the engine we use to get you results faster. ### Strategy first. AI second. More than 40 years between us across corporate, agency and technology roles. We understand how your business operates end-to-end before we touch a single tool. AI is simply the engine that delivers the results faster. ### We’ve tested the tools so you don’t have to. There is a lot of noise in AI right now. We know which tools hold up for Australian local businesses and which ones are still catching up, because we’ve run them ourselves. ### We stay involved after go-live This isn’t a software subscription you figure out yourself. We set it up, connect it to what you already use, and manage it from there. You deal with us, not a ticket queue. ### Measured in booked jobs We agree the number the system is meant to move before we build it, then report against that number. ![Katrina Curll](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-founder-katrina-curll-linkai-digital/public) ### Katrina Curll Co-Founder | Strategy & Systems 20+ years scaling global brands & local operations. Specialist in systems architecture, process automation, and removing business bottlenecks. ![Sara Lemos](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-founder-sara-lemos-linkai-digital/public) ### Sara Lemos Co-Founder | Digital Strategy & Delivery Expert in AI automation & performance marketing. 20+ years driving high-converting campaigns and lead generation systems for local service businesses. ## Plugs into your existing tech stack No need to rip and replace. Our AI systems plug straight into the software you already rely on to run your business, via native integrations and custom APIs. ![Job management](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-job-management-integration-icon-linkai-digital/public) ### Job Management ServiceM8, AroFlo, simPRO, Tradify, and leading dispatch software. ![CRMs & sales](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-crm-sales-integration-icon-linkai-digital/public) ### CRMs & Sales HubSpot, Salesforce, Pipedrive, GoHighLevel, and custom databases. ![Accounting](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-accounting-integration-icon-linkai-digital/public) ### Accounting Xero, MYOB, QuickBooks Online, and invoicing platforms. ![Custom APIs](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-custom-api-integration-icon-linkai-digital/public) ### Custom APIs Webhooks, Zapier, Make, and direct REST/GraphQL API endpoints. Supported advertising & social platforms ![Google](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-google-logo-icon/public) ![Meta](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-meta-logo-icon/public) ![Instagram](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-instagram-logo-icon/public) ![Facebook](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-facebook-logo-icon/public) ![LinkedIn](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-linkedin-logo-icon/public) ![TikTok](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-tiktok-logo-icon/public) ![Bing](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-bing-logo-icon/public) ## Select who you are below ### Local trades business Builders, plumbers, electricians, HVAC and home services that win work by phone and quote. Capture every missed call, follow up every quote and stay booked without chasing. ### Clinics & healthcare Clinics, allied health, dental and vets. Fill the calendar, cut no-shows and answer after-hours enquiries with an AI front desk. ### Professional services Accountants, legal, advisory and consultants. Attract higher-value clients and automate the follow-up that turns enquiries into engagements. ### Larger organisations Mid-market and enterprise teams. Senior marketing strategy, custom AI consultancy and fractional CMO leadership, applied to your team. ## Frequently asked questions The questions we get asked before people book. We help Australian service businesses get more customers, win more work and spend less time on repetitive admin. We combine marketing strategy, automation and AI to fix the problems that are quietly costing you revenue, not just drive more traffic. Start with one of our free tools, no details required, results in minutes. If you’d rather talk it through, book a free strategy session and we’ll identify exactly where you’re losing opportunities and what to fix first. Yes. Most businesses start with one thing, whether that’s getting found on Google, stopping missed calls, automating follow-up or building a smarter website. You can add more as your business grows and when the time is right. Some things can be live within days: missed call automation, AI chat and review requests show results fast. SEO and reputation building take longer but compound over time. We’ll tell you exactly what to expect before we start. In most cases, yes. We work with what you already have wherever possible. Where something new makes more sense, we’ll explain why and handle the whole transition for you. No. We work with any Australian service business that relies on customers finding them, calling them or coming back: trades, health clinics, allied health, dental, vets and professional services. If customers are your business, we can help. We have options at every level, from free tools and a one-off audit through to fully managed marketing, automation and AI. Visit our pricing page for a full breakdown, or book a call and we’ll recommend what makes sense for where you’re at. ## Book your free strategy session Schedule a time below to talk through where you’re losing work and what to automate first. 1. Select a date 2. Select a time No available times for this date. 3. Your details ## Find out what’s costing you, before you talk to anyone Four free tools. No details required. Results in minutes. ### Can customers actually find you? Find out if you’re showing up on Google and AI search when customers look for what you do, or if you’re invisible while competitors take the work. ### Where are you losing revenue? Answer a few quick questions and get a clear picture of exactly where your business is losing work. ### What are missed calls really costing you? Put a real dollar figure on what unanswered calls cost your business every month. ### Is AI even the right next move? Not sure whether AI is what your business needs next, or where it would actually fit. Find out where you stand and what to do first. ## What we’re writing about Practical reads on getting found, winning the work and getting your time back. ![Person searching for a local service business on a phone in Australia](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-istock-local-search-near-me/blogcard) ### Why locals can’t find your business on Google (and how to check in 15 seconds) Locals are searching for your service right now. Here is why competitors show up first on Google and Maps, and a free 15-second check to see which gaps are yours. ![AI Chatbot vs AI Agent: Which Does Your Business Need?](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-istock-ai-chatbots-talking-to-each-other/blogcard) ### AI Chatbot vs AI Agent: Which Does Your Business Need? The plain-English difference between an AI chatbot and an AI agent, which one your Australian service business needs, and what it takes to get one working. ![Australian tradie reviewing tool purchase invoices for instant asset write-off claim before EOFY tax lodgement](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-20k-instant-asset-writeoff-australia-linkai-digital/blogcard) ### The permanent $20,000 instant asset write-off: what Australian service businesses can claim Budget 2026-27 made the $20K instant asset write-off permanent from 1 July 2026. What service businesses can claim, the killer combo with tax loss carry back, and how to plan. ![Busy Australian veterinary clinic reception desk with staff handling phones and pet owners](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-australian-vet-clinics-missing-calls-losing-clients/blogcard) ### Australian vet clinics are missing calls, and losing clients they never knew called Busy vet clinics lose enquiries every week to unanswered calls, not because staff don't care, but because no system catches what slips through. Here's why it's a systems problem, and how to fix it. ![Australian business owner asking an AI assistant on a phone to recommend a local service business](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-get-found-ai-search-australia-linkai-digital/blogcard) ### What is AEO? Why AI assistants can’t find your business (and how to fix it) Customers are skipping the search box and asking AI who to call. If the answer engines cannot verify your business, they recommend someone else. Here is what AEO means and the three fixes that matter. ![Robot receptionist at a front desk, illustrating AI receptionist costs in Australia](https://imagedelivery.net/bVV3LGIKkEXotkV_Bk5iLQ/linkai-istock-hotel-robot-receptionist/blogcard) ### How much does an AI receptionist cost in Australia? Real numbers, not "it depends". What an AI receptionist costs in Australia in 2026, what the cheap plans hide, and how the price compares to a human on the front desk.