Privacy Policy
This policy applies to LinkAI Digital websites, landing pages, funnels, booking forms, CRM portals and our digital marketing/consulting services in Australia.
Introduction
LinkAI Digital (“we”, “us”, “our”) respects your privacy. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles in how we collect, use, store and disclose personal information. By engaging with our services, you agree to this Privacy Policy.
Information We Collect
- Identity & contact details: name, email, phone, business information and ABN.
- Website & marketing data: IP address, device/browser, pages viewed, time on site, referral source, conversions, cookies and similar tracking data.
- Communications & engagement: forms, chat, emails, calls and advertising interactions.
- Account access data: access credentials you provide to deliver services (e.g., CRM, analytics or hosting). We only collect what is necessary.
We do not intentionally collect sensitive information unless you provide it and consent to its handling.
How We Collect Information
We collect personal information when you contact us, submit forms, book meetings, request services, visit our websites/funnels/CRM pages, interact with our advertising, or provide system access for Done-For-You delivery. We may also receive information from third parties such as Google (Ads, Analytics, Tag Manager) and LinkedIn (Advertising & Lead Gen Forms).
How We Use Personal Information
- Deliver and support our digital marketing and consulting services
- Respond to enquiries and manage client relationships
- Improve website performance, security and user experience
- Provide marketing communications (you may opt out at any time)
- Business operations, reporting and regulatory compliance
We do not sell personal information.
AI Technologies
We may use Artificial Intelligence systems and Large Language Models (LLMs) to assist with content creation and optimisation, automation and service delivery, data analysis and support tasks. Where personal information is included, we take reasonable steps to ensure compliance with the Australian Privacy Principles.
Third-Party Service Providers
We may disclose personal information to trusted partners who assist in delivering our services, including:
- Google Workspace & Google Cloud (email and secure storage)
- GoHighLevel (CRM and marketing automation)
- Google Ads & Analytics (advertising and measurement)
- LinkedIn (advertising and lead capture)
- Zapier (workflow integration)
We only share data as needed for service delivery or as required by law.
Overseas Disclosure
Some third-party providers may store or process personal information outside Australia. We take reasonable steps to ensure such providers meet Australian privacy standards.
Security
We apply reasonable technical and organisational measures (including access controls and staff protocols) to protect personal information against loss, misuse and unauthorised access.
Access & Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate, outdated, incomplete or misleading. See our contact details below.
Complaints
If you have a privacy concern, contact us first and we will investigate promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
- Phone: 1800 363 992
- Website: oaic.gov.au
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page and will include the effective date above.
Contact Us
See also our Services Terms.