Cookie policy
What we use, and how to control it.
Last updated: Tuesday 30 June 2026
This Cookie Policy explains how Linkai Digital uses cookies and similar technologies on this website.
In this Cookie Policy, Linkai Digital, we, us and our refer to the owner and operator of this website.
Cookies are small text files and similar technologies that may be stored on your device when you visit our website. We use them to operate and secure the website and, where configured, to enable analytics, CRM and chat features, and marketing technologies.
1. What we use cookies for
We use cookies and similar technologies for the following purposes:
- to keep the website secure and functioning properly;
- to manage traffic, prevent abuse, and support infrastructure services;
- to understand how visitors use the website and improve performance;
- to support chat, forms, lead handling, booking flows, and related CRM functionality; and
- to support advertising, remarketing, and campaign measurement where enabled.
2. Categories of cookies and similar technologies
Necessary
Necessary technologies are required for website security, traffic management, bot protection, and core site functionality. These technologies are always active because the website may not function properly without them.
These may include technologies provided by Cloudflare and similar infrastructure or security providers.
Analytics
Analytics technologies help us understand website traffic, visitor behaviour, and site performance.
These may include:
- Google Analytics 4;
- Cloudflare Web Analytics;
- Cloudflare Browser Insights; and
- other similar analytics or performance-monitoring tools used on the website.
Analytics technologies may operate where they are configured on the website. You can manage or block cookies through your browser settings.
CRM and Chat
CRM and chat technologies support chat tools, forms, booking workflows, lead source tracking, session attribution, returning visitor recognition, and convenience features such as form pre-fill where available.
These may include:
- GoHighLevel;
- LeadConnector;
- Kai widget (Linkai Digital's branded chat interface); and
- related CRM, chat, booking, or form technologies connected with the website.
CRM and chat technologies may operate where they are configured on the website. Some features may not work as expected if you block related cookies or storage in your browser.
Marketing
Marketing technologies support advertising, conversion tracking, remarketing, and retargeting.
These may include:
- Meta Pixel;
- advertising conversion tags;
- remarketing scripts; and
- other third-party advertising or campaign tracking tools used on the website.
Marketing technologies may operate where they are configured on the website. At the date of this Cookie Policy, these technologies may be enabled or disabled depending on the tools we use for current campaigns.
3. Your choices
You can control cookies through your browser settings, including by blocking or deleting cookies. However, blocking certain cookies or similar technologies at browser level may affect website functionality, performance, forms, bookings, chat, or other embedded features.
Necessary technologies remain active because they are required for website security and core operation.
4. Third-party providers
Depending on the technologies configured or used on the website, third-party providers may collect technical, usage, device, and interaction data such as IP address, browser type, device information, pages visited, referral source, session activity, form interactions, booking interactions, and similar website activity.
Where that information is personal information, we handle it in accordance with our Privacy Policy.
5. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, the technologies we use, or legal and compliance requirements.
When we update this Cookie Policy, we will revise the "Last updated" date above.
6. Contact us
If you have questions about this Cookie Policy or our privacy practices, you can contact us using the details set out in our Privacy Policy.