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Website terms and conditions of use

The terms that apply when you use this website.

Last updated: Tuesday 30 June 2026

1. About These Terms

These Terms and Conditions of Use ("Terms") govern your access to and use of the Linkai Digital website located at linkaidigital.com.au ("Website"), including any AI chatbot, voice agent, booking tools, and content available through the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

Linkai Digital (ABN 95 528 704 451) ("we", "us", "our") is a business consultancy based in Sydney, New South Wales, Australia, specialising in AI-powered business strategies, voice agents, and admin automation.

2. Use of the Website

You may use the Website only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Website in any way that violates applicable Australian or international laws or regulations
  • Attempt to gain unauthorised access to any part of the Website or its related systems
  • Transmit any unsolicited or unauthorised advertising or promotional material
  • Introduce any viruses, malicious code, or other harmful material to the Website
  • Scrape, copy, or reproduce any content from the Website without our prior written consent
  • Misuse our AI chatbot or voice agent, including attempting to manipulate, deceive, or extract confidential information from these systems

3. AI Chatbot and Voice Agent

Our Website includes an AI-powered chatbot and voice agent designed to answer questions about Linkai Digital's services and facilitate meeting bookings.

Important limitations:

  • Our AI tools are automated systems. You are not speaking with a human representative unless explicitly stated.
  • Responses generated by our AI tools are for general information purposes only. They do not constitute professional, legal, financial, or business advice.
  • We do not warrant that AI-generated responses are accurate, complete, or current. You should not rely on them as the sole basis for any business decision.
  • We reserve the right to modify, suspend, or discontinue the AI chatbot or voice agent at any time without notice.

Interactions and recordings:

Conversations with our AI chatbot and voice agent may be recorded, stored, and processed. By using these tools, you consent to this recording. Your interaction data is handled in accordance with our Privacy Policy.

4. Meeting Bookings

You may book a meeting with Linkai Digital through our Website or voice agent. By making a booking, you agree to:

  • Provide accurate and complete contact information
  • Attend or cancel the meeting with reasonable notice (at least 24 hours where possible)
  • Acknowledge that bookings are subject to availability and may be rescheduled by Linkai Digital with reasonable notice

We reserve the right to decline or cancel a booking at our discretion.

5. Digital Products and Refunds

Some products on our Website may be sold as digital downloads, including self-serve toolkits and templates.

Due to the digital nature of our products, we do not offer refunds for change of mind once a file has been downloaded or accessed.

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. If your product is faulty, inaccessible, or does not match its description, contact us within 14 days with proof of purchase and we will provide a repair, replacement or refund.

6. Intellectual Property

All content on the Website, including text, graphics, logos, images, AI prompts, chatbot scripts, voice agent scripts, workflows, and software, is owned by or licensed to Linkai Digital and is protected by Australian copyright law.

You must not reproduce, distribute, modify, or create derivative works from any Website content without our prior written consent.

Nothing in these Terms transfers any intellectual property rights to you.

7. Disclaimer of Warranties

The Website and all content, tools, and services available through it are provided on an "as is" and "as available" basis without warranties of any kind, express or implied.

To the maximum extent permitted by law, we disclaim all warranties including:

  • That the Website will be uninterrupted, error-free, or secure
  • That AI-generated content is accurate, complete, or fit for any particular purpose
  • That the Website is free from viruses or other harmful components

8. Limitation of Liability

To the maximum extent permitted by the Competition and Consumer Act 2010 (Cth) and other applicable Australian law, Linkai Digital's total liability to you for any loss or damage arising from your use of the Website or our AI tools is limited to $100 AUD.

We are not liable for any indirect, incidental, special, or consequential loss, including loss of profits, data, or business opportunity, arising from your use of the Website.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or right under the Australian Consumer Law that cannot be excluded.

9. Third-Party Links and Services

Our Website may contain links to third-party websites or integrate third-party services (including AI platforms, booking tools, and analytics providers). We do not control and are not responsible for the content, privacy practices, or availability of those third-party services.

Links to third-party websites are provided for convenience only and do not constitute an endorsement.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at linkaidigital.com.au/privacy.

11. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted on the Website with a revised "Last updated" date. Your continued use of the Website after any changes constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales for any disputes arising from these Terms or your use of the Website.

13. Contact Us

For any questions about these Terms, please contact:

Linkai Digital

[email protected]

linkaidigital.com.au

Sydney, New South Wales, Australia