Linkai helps trades and home service businesses catch enquiries, follow up quotes, ask for reviews and show up locally, without you stopping mid-job to play receptionist.
Not because you are bad at the work. Because the day gets full: the phone rings while you are on site, quotes need chasing after hours, reviews need asking for, and local customers choose whoever looks easiest to reach.
You might be in a roof, under a sink, on a ladder, driving between jobs or talking to a customer. The caller still gets a fast reply before they try the next business.
A customer sends a form, Google message or missed-call reply at night. Instead of waiting until you check your phone, they get a useful next step while they are still choosing.
You spent time pricing the job. They said they would think about it. A polite follow-up goes out at the right time, even if the next day turns into back-to-back callouts.
You did good work, packed up and went to the next job. The customer gets a simple review link while the experience is still fresh, so your proof keeps building.
Your Google profile, service pages and suburb signals are tightened so more nearby customers understand what you do, where you work and why they should call.
The customer does not need to know you are halfway through another job. They get a quick reply from your business, the details are captured, and the follow-up keeps moving in the background.
See trades pricingThe hub gives the big picture. The trade pages get more specific, because emergency plumbing calls, electrical safety work, HVAC seasonality and renovation quotes each need different follow-up.
Urgent call-outs, safety and compliance work, local search, quote requests and recurring checks.
See electriciansEmergency jobs, after-hours enquiries, hot-water and drainage quotes, speed to reply and repeat maintenance.
See plumbersHigher-value quotes, longer decision cycles, trust, proof, reviews and follow-up that keeps the project moving.
Seasonal demand, peak-period missed calls, maintenance reminders and quote follow-up for installs.
See HVACThis is not a campaign calendar or a folder of marketing ideas. It is the operational follow-through most trade businesses need but rarely have time to run properly.
The pieces work together: missed-call capture, enquiry response, quote follow-up, review requests and local visibility. One system, set up around how a trade business actually runs.
Answer every call in your business name, day and night. Missed calls get an automatic text back so you’re first to respond, even when you’re on site.
Catch enquiries from your site and Google, and follow up quotes automatically until they book or say no.
Ask for feedback after completed work and make genuine Google reviews easier to leave.
Show up for “near me” searches. We keep your Google Business Profile sharp and your local rankings climbing.
A call, web form, or Google message comes in while you’re on the tools.
They get a text back in seconds: “Hi, sorry we missed you, can I grab a few details?”
Job type, location, and timing collected via text or voice.
Automatically followed up at day 2, day 5, and day 10 if no reply.
Once the job’s done, a one-tap review link goes out automatically.
We connect to your job management and accounting: no switching, no double entry.
You do not need to rebuild the whole business. Most tradies start with the obvious pressure point, usually missed calls, after-hours enquiries or cold quotes, then add reviews and local visibility once the first fix is working.
Instantly respond to missed callers so you’re first back to them, even while on site.
Grow your Google rating automatically after every completed job.
Catch every enquiry and chase every quote without remembering to do it yourself.
The complete setup: missed calls, enquiries, quote follow-up, reviews, and local visibility working together.
No. Answering the call is one piece of it. The system also gets you found on Google, follows up your quotes and builds your reviews, so you win more of the work you’re already chasing, not just catch the calls you miss.
Yes. It works with the number you already have. Customers call the same number, nothing changes for them, and you keep the number you’ve built up.
Yes. The messages and the way it answers are set up to sound like you, and you can change them whenever you want. It’s your business voice, not a generic script.
They get answered, not left until morning. Calls get picked up or texted straight back, and web and Google enquiries get an instant reply, so the customer hears from you before they ring the next business.
It answers naturally in your business name and takes the details like a good receptionist would. Anything it can’t handle comes straight to you. The aim is a fast, professional response, not tricking anyone.
We connect with ServiceM8, Tradify, simPRO, Fergus, Xero and MYOB. If you use something else, tell us on the call and we’ll check it.
No. There’s nothing to install and no new gear to buy. It runs on the tools you already use, set up and managed for you.
Most setups go live within a week. There’s one onboarding session, then we build and connect everything. You’re not waiting months.
Managed packages start with a 3-month foundation term. This is not software access we switch on and leave with you; we are building, launching and improving a working system together. After the first 3 months, monthly management continues month to month unless we agree a different scope.
There are options at every level, from a single fix to the full system. Visit the pricing page for the breakdown, or book a call and we’ll recommend what fits where you’re at.
You get full support from our Australian team. If you ever need to tweak your message or check your settings, we’re just a phone call away.
Start with a 20-minute intro call. We map where work is slipping through and scope the first practical fix for your trade and area.
Pick a time that suits. We come prepared with your details, so it is a quick, useful conversation, not a sales pitch.
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